Renewal Log in
Welcome to the Online Registrant Renewal Portal for the College of Psychologists of British Columbia.
Below are answers to Frequently Asked Questions regarding the Online Renewal and Payment
Please review the 2019 Registration Renewal Instructions Here
Please review the 2019 Registration Renewal Policies Here
What is my user name?
Your user name for the renewal portal is your Registration Number (e.g., 123 or 1048).
I don't have my password in front of me, how do I get it?
You can retrieve your password by clicking "I forgot my password" on the log in screen. Your password will then be emailed to the email address the College has on file for you. If your email has changed, or you can't access the email, please contact the College.
I am a new user and need a password. How do I request one?
New users can request a password by clicking "I am a new user and need a password" on the log in screen. Your password will then be emailed to the email address the College has on file for you. If your email has changed, or you can't access the email, please contact the College.
Can I change my password into something I can remember more easily?
Yes. We encourage you to record your password and / or change it to something you can easily remember.
I want to pay with a cheque. What should I do?
Online form completion and payment are separate. After you complete the online renewal forms, you will be asked to choose a payment method. You may select the cheque option and mail it to us. Please ensure your name is on the cheque to avoid delays in processing your payment. Your form will then be matched to your payment once we receive it.
I do not want to submit my credit card information online. How can I renew online without doing that?
The College does not accept credit card payments. The online renewal system does NOT require any online or electronic payment. Paying your fees through the online payment option offered through your bank is available. Follow the instructions of your online banking program, select the College of Psychologists of BC as your payee, as you would pay any other bill, and use your 4 digit registration number as the account number. Those with numbers fewer than 4 digits will need to use preceding zeros (e.g., 0123). You may also elect to mail in a cheque or money order.
How can I get a paper copy of my renewal forms for my records?
After you submit your online renewal forms, you will be prompted to print the final screen for your records. If you forget to print the screen at the time you renew, you can always go back at a later time to log in and print a copy of what you submitted.
What do I do if I encounter errors during the online renewal process or require additional help with the online renewal and/or payment process?
For technical assistance with the online renewal process, you can call the College (604) 736-6164, Extension 222, between the hours of 2pm to 4pm on Tuesdays and Thursdays.
I think I entered something wrong on the online renewal form and I need to make a change. How can I do that?
Once your data has been submitted to the College you can return to the renewal link to view the information you provided. You cannot, however, modify the information once it's been electronically submitted. You can print out a copy of the information you submitted to the College by returning to the renewal link. If you have made an error or need to make a change, you can make your changes on the printout and fax it to the College, clearly indicating the information you need to change. Please contact the College during the hours above if you need assistance.
How will I know that my information has been submitted and received by the College?
A confirmation page will display once you have finished submitting your online form.. Please print off a copy of your submitted information for your records. Once the College has reviewed your form and all supporting documents and fees have been received, you will receive notice via email from the College. You will also receive notice if the College has any questions or if there are any outstanding items. If you are traveling during this time please ensure that you are still able to receive communication from the College in case we have questions or something is outstanding from your renewal.
Will the online renewal be available until December 31st?
The College encourages all registrants to renew as early as possible and you may renew online up to and until midnight December 31st. However if, as part of your renewal, you are required to submit documentation such as verification of licensure from another province, a note from your physician, or a written cheque or money order, you must ensure that all required documentation and payment are received at the College by December 31st.
What are the 2019 Renewal Fees for Psychologists and Associate Psychologists (Corrections) ?
|Non-Practicing (on leave, out of province or retired)||$ 300.00|
How do I submit my online payment?
Payments can be submitted to the College electronically by using the online bill payment option offered by your bank. Follow the instructions of your online banking program, select the “College of Psychologists of BC” as your payee and use your 4 digit registration number as the account number. Those with numbers fewer than 4 digits will need to use preceding zeros (e.g., 0123)
I don't see the College listed as a payee at my bank. What should I do?
Most major banks and credit unions list the College as a payee. If you do not see us listed at your banking institution, please kindly notify the College. We will gladly look into the matter.
I want to renew using paper. How can I do this?
All renewals must be completed online. No paper forms are available. If you require assistance using the online system, you can call the College (604) 736-6164, Extension 222, between the hours of 2pm to 4pm on Tuesdays and Thursdays. If you wish, you can make an appointment to visit the College office in person and we’d be pleased to assist you.
I do not wish to renew my registration – what do I need to do?
If you wish to be ‘cancelled by request’ you may complete the online form for those not wishing to renew or simply inform us in writing by post or fax. If we do not hear from you by December 31, 2018 your registration will be cancelled.